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How customers can pause/hold tiffin deliveries from their portal

folder Hold Rules & Pausing Deliveries visibility 23 views Updated 10 hours ago

Subscribers can schedule vacation pauses directly from the customer portal.

Vacation Holds (Customer Portal)

Customers request date-range holds at yourbrand.tifhub.com/portal/holds.

  1. Click Request Vacation Hold.
  2. Select Start Date and End Date.
  3. Select target plan (All Plans or Specific Plan).
  4. Submit request. Requests submitted before category cutoff time take effect for that day.

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