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Hold Rules & Pausing Deliveries
Pause deliveries for specific dates, category cutoff deadlines, free vs charged skip limits, and manual vendor overrides.
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Getting Started & Account Setup
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Menu & Meal Plan Setup
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Customer & Subscription Management
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Wallet & Billing
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Hold Rules & Pausing Deliveries
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Kitchen Operations
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Vendor Portal Customizer
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Customer Portal Guide
How customers can pause/hold tiffin deliveries from their portal
Subscribers can schedule vacation pauses directly from the customer portal.
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Configuring category-level hold cutoff time rules
Set cutoff minutes on meal categories to enforce minimum notice for cancellations and holds.
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Setting maximum skip limits per subscription cycle
Control allowed free pauses using max_skip_limit on customer subscriptions.
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How vendors can manually apply or remove a hold on a customer's behalf
Apply or cancel holds directly from customer subscription details in vendor panel.
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