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On-Demand Orders (Customer Portal)
Single one-off meal orders, cloud kitchen dishes, 7-day advance booking, and vendor approval workflow.
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All Categories
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Getting Started & Account Setup
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Menu & Meal Plan Setup
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Customer & Subscription Management
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Wallet & Billing
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Hold Rules & Pausing Deliveries
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Kitchen Operations
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Delivery Routes & Driver App
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On-Demand Orders (Customer Portal)
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Expense Tracking & Profit Analytics
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Vendor Portal Customizer
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Customer Portal Guide
What are on-demand orders and how are they different from subscriptions?
Single one-off meal orders paid instantly from the customer wallet without recurring billing.
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How to place an on-demand single meal or cloud kitchen dish order
Customer ordering flow for selecting a delivery date (today to +6 days) and purchasing meals from wallet.
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How to view, modify, or cancel an upcoming on-demand order
View upcoming on-demand orders and cancel before category cutoff time for a 100% wallet refund.
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Vendor approval workflow for on-demand orders: auto-confirm vs manual approval
Configure auto-confirm or manual approval mode in portal settings.
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