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Wallet & Billing
Understand how the prepaid wallet billing engine works, add manual credits, manage Razorpay online top-ups, and handle low-balance pauses.
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Wallet & Billing
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Customer Portal Guide
How the prepaid customer wallet billing engine works
Automatic wallet deductions at category cutoff times with permanent audit ledger records.
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Adding wallet credits manually for cash or UPI offline payments
Record manual cash deposits, UPI transfers, and bank deposits directly on customer profiles.
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How customers top up their wallet online using Razorpay
Self-service online wallet recharges via Razorpay checkout (UPI, cards, net banking).
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What happens when a customer's wallet balance is insufficient
Automatic order skipping at cutoff time, low balance alerts, and auto-resumption upon top-up.
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